• Send us a mail
    contact@kpsychology.com
  • 1118 Centre St., Unit 20
    Thornhill ON L4J 7R9
CALL US416-846-0651

Fees, Policies and FAQ

  1. Home
  2. Fees, Policies and FAQ

FEES, POLICIES, AND FREQUENTLY ASKED QUESTIONS

What Are the Fees for Psychological Treatment? How Much Does Psychological Therapy Cost?

These might be the first and most important questions people have before deciding about their therapy options.

This page contains information about our fees and policies, and provides answers to most commonly asked questions (FAQs).

Of course, this is not an exhaustive list. Fell free contacting us directly should you have specific questions with regard to our policies or services in general.

 

Here is another very frequent inquiry:

How long before you can schedule first appointment and how long does it last?

We currently do not have waiting list and most new clients could be scheduled within 5-10 business days. Regular therapy sessions are scheduled at least 1 week in advance.

First appointment/intake lasts 120 minutes. Our regular therapy sessions last 60 minutes. We generally recommend scheduling 1 session per week.

As clients progress towards their therapy goals and begin experiencing the change they sought, we usually recommend reducing the frequency of sessions.

Assessment appointments last at least 2 hours and vary depending on the type requested.

Fees, Policies and FAQ 2

In-person  or online therapy session, 60 minutes – $250

Most of extended health care insurance plans will reimburse all or part of the fees for psychological services. Extended benefits plans differ considerably in the types of coverage they provide.

Please check with your insurance provider:

  • Whether they provide coverage for psychological services
  • Is approval or a referral required from a family physician.
  • If they require you to pay a deductible
  • If there is a limit to the number of therapy sessions they provide
  • What is your overall coverage for psychological services
  • How much coverage they provide for each therapy session

E-transfers, cash and check are accepted for payment. Unfortunately, we do not accept credit card payments. Payment is due at the end of each session.

If you have extended health insurance coverage, you must still pay for the services, as your insurance company will be responsible for reimbursing you. You will be provided with an official receipt for payment.

Confidentiality of communications between a client and a psychologist is protected by Ontario law. No information is disclosed without the permission of the client. There are some exceptions, as required and permitted by law. These exceptions include:

  • If the clinician has reason to believe the client poses an imminent and serious danger to self or others. In such cases, the clinician is required to inform parties who could mitigate the danger. For example, the clinician may contact relevant authorities, other people who could intervene (e.g., family member of the client), or the threatened individual. The only information shared would be that which would contribute to the safety of those involved.
  • If the clinician suspects a child may be in need of protection, relevant information must be provided to a children’s aid society.
  • If the clinician suspects compromised welfare of a resident of a long-term care home or a retirement home, pertinent information must be reported to the relevant authorities.
  • If the client reports sexual abuse perpetrated by an registered health professional in Ontario, the clinician is required to report relevant information to the regulatory college of the registered health professional.
  • If the client’s file is subpoenaed by a judge, the clinician is required to release the requested information. As appropriate, a clinician can request withdrawal of certain information in a file, but the courts ultimately decide whether such requests will be accepted.

Social media has become an integral part of our everyday life; however, it poses significant challenges  to privacy and confidentiality. As such, we do not accept social media (e.g., Facebook, LinkedIn, Twitter, etc.) friend or contact requests from current and past clients. Beyond the risk to privacy and confidentiality, interacting with your clinician on social media can compromise the boundaries of the therapeutic relationship.

As clinicians, we prefer interacting face-to-face with our clients. Of course, bookings are easier made via phone and email. Outside of these means, we ask you to avoid contacting us using social networking sites, such as Facebook, LinkedIn, and Twitter. We cannot guarantee the security of these sites when it comes to your personal information, and we are unlikely to respond promptly.

On the topic of email and text messages, please contact us this way only to book appointments. Please avoid sending an email or a text with content related to your therapy sessions, since these communication modes are not entirely secure and confidential, e.g., emails may be logged by internet service providers. Also, emails and texts to and from your clinician become part of your file.

Yes, we provide both assessment and treatment services for work-related injuries/claims (WSIB).

We are registered with the WSIB Community Mental Health Program that is designed for all people with a WSIB registered claim who require psychological assessment or treatment. This includes people who experience a psychological reaction secondary to a work-related physical injury, as well as people who experience a significant work-related psychological response to a workplace incident or cumulative incidents, such as chronic mental stress, traumatic mental stress, and first responder PTSD.

Yes, we also provide psychological services for registered motor-vehicle accidents (MVA) claims. We are FSCO and HCAI registered provider and will be able to assist you with submitting and managing requests fro assessment and treatment related to your MVA claim.